Softgile

Softgile structure over chaos

We design and implement operational systems that transform complexity into control — helping teams automate workflows, reduce risk, and achieve measurable business results with Atlassian solutions.

Platinum Atlassian Partner
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Why Choose Softgile?

We transform Atlassian products into structured operational systems that reduce complexity, improve control, and deliver measurable business outcomes.

01
Certified Atlassian Expertise
Our specialists receive direct Atlassian training and hold globally recognized certifications, ensuring every solution follows the latest standards, security practices, and product updates.
02
Local Support, Global Delivery
Operating across EMEA and CIS markets, we provide seamless collaboration in native languages, including English, Ukrainian, Kazakh, and Azerbaijani.
03
Business Logic Beyond Tools
With 8+ years of hands-on experience in digital transformation and ITSM, we build systems that support real business operations — not just technical implementations.
003
Capabilities

Our Core Services

Project Management Office. One place to plan, govern, and deliver every project.

Standardized project lifecycle management
Portfolio-level visibility and dependency tracking
Executive reporting and delivery metrics

Risk Management. Make risk visible, controlled, and measurable.

Asset Management Setup. Control assets with precision and visibility.

Cloud Migration & Transformation. Move to Atlassian Cloud with confidence.

IT Service Management. From reactive support to resilient service operations.

Your Operations. Structured, secure, scalable.
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Certified Atlassian Expertise
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Enterprise-grade Security
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Business-first Architecture
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Long-term Support
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process

How We Work

A structured approach designed to transform fragmented processes into scalable operational systems with measurable business impact.

01
Discovery & Analysis
We audit your current workflows, challenges, team structure, and operational bottlenecks to identify where improvement creates the highest value.
System Architecture
We design the future workflow structure, define logic, integrations, automation points, and build a clear operational framework aligned with your business goals.
02
03
Implementation & Integration
We configure Atlassian solutions, develop custom workflows, connect systems, and ensure every process works as one controlled environment.
Testing & Optimization
We validate performance, eliminate friction points, refine automations, and ensure the system is stable, efficient, and ready for daily operations.
04
05
Launch & Continuous Growth
After deployment, we support adoption, team enablement, and further system scaling as your business grows.
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Case studies

What We Deliver

casestudy
ITSM Transformation & Service Operations

Implementation of structured IT service workflows with SLA control, request automation, and improved service visibility across departments.

Faster
Response time
Higher
SLA compliance
Better
Operational control
casestudy image
Risk Management System

Implementation of a structured risk management framework with centralised tracking, ownership, and real-time monitoring of risk exposure.

Increased
Risk transparency
Faster
Mitigation response
Better
decision-making control
casestudy
Project Management Office (PMO) Implementation

Establishing a centralised project management system with standardised workflows, portfolio visibility, and governance controls across the organisation.

Improved
Project visibility
Better
Resource allocation
Stronger
Delivery control
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integrations

Atlassian Products

Jira Service Management
Loom
Rovo
Bamboo
Jira
Bamboo
Confluence
Guard
Rovo
Loom
Jira Service Management
Loom
Rovo
Bamboo
Jira
Bamboo
Confluence
Guard
Rovo
Loom
Bamboo
Confluence
Jira
Jira Service Management
Bamboo
Loom
Jira
Guard
Confluence
Rovo
Bamboo
Confluence
Jira
Jira Service Management
Bamboo
Loom
Jira
Guard
Confluence
Rovo
Loom
Bamboo
Guard
Jira Service Management
Loom
Jira
Confluence
Rovo
Guard
Jira
Loom
Bamboo
Guard
Jira Service Management
Loom
Jira
Confluence
Rovo
Guard
Jira

We work with the full Atlassian ecosystem to build connected, scalable systems that support operations, service management, collaboration, and business growth.

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testimonial

What They’re Saying

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David Lee
Founder, Atodio Studio

We were spending hours on repetitive tasks. Their automation system saved us 30+ hours per week and dramatically improved our sales performance.

How Puno Automated 80% of Lead Handling
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Daniel Kim
Founder, ScaleLabs Education

Our enrollment process used to require manual follow-ups and spreadsheet tracking. Now, AI handles lead qualification, scheduling, reminders, and CRM updates automatically.

We’ve increased enrollment conversion by 35% in just one quarter.

How Puno Automated 80% of Lead Handling
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Alex Johnson
Head of Operations, Finovate Consulting

Security and compliance were major concerns for us. They designed an automation architecture that was not only efficient but enterprise-grade secure.

How Puno Automated 80% of Lead Handling
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avatar
David Lee
Founder, Atodio Studio

We were spending hours on repetitive tasks. Their automation system saved us 30+ hours per week and dramatically improved our sales performance.

How Puno Automated 80% of Lead Handling
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avatar
Sarah Mitchell
COO, BrightPath SaaS

We struggled with inconsistent lead follow-ups and slow response times. Their AI automation blueprint gave us clarity first, then execution.

Now, our CRM runs intelligently, leads are scored automatically, and follow-ups happen without manual effort. We’ve increased demo bookings by 40% while reducing operational friction.

How Puno Automated 80% of Lead Handling
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avatar
Jonathan Reed
Managing Director, Nexora Digital Agency

We were scaling fast but drowning in manual workflows. Their automation system connected our CRM, email marketing, and reporting into one intelligent flow.

The result? 30+ hours saved per week and complete visibility across our pipeline.

How Puno Automated 80% of Lead Handling
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avatar
Michael Tran
Founder & CEO, Skyline Realty Group

We reduced admin work by nearly 50% and doubled our qualified appointment bookings. The ROI was faster than we expected — and the system continues to scale with us.

How Puno Automated 80% of Lead Handling
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avatar
David Lee
Founder, Atodio Studio

We were spending hours on repetitive tasks. Their automation system saved us 30+ hours per week and dramatically improved our sales performance.

Scaling SaaS Operations with AI Automation
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Laura Martinez
CMO, Elevate Commerce Co.

Marketing automation always felt fragmented — too many tools, not enough cohesion.

They unified everything into one intelligent ecosystem. Campaign triggers, abandoned cart flows, segmentation — all automated with precision.

How Puno Automated 80% of Lead Handling
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pricing

Built for Growth at Every Stage

Whether you're starting small or scaling fast, we have an automation plan that fits.

Starter Automation
For small teams beginning their journey
$499.00
/Month
What’s included:
Workflow setup (1–3 systems)
Basic AI chatbot
CRM integration
Get Starter Package
Growth Automation
For scaling businesses
$1199.00
/Month
Most Popular
Included everything in Starter, plus:
Advanced workflow automation
Multi-channel AI chatbot
Sales & marketing automation
Dashboard & reporting
Get Growth Package
Starter Automation
For small teams beginning their journey
$399.00
/Month
What’s included:
Workflow setup (1–3 systems)
Basic AI chatbot
CRM integration
Get Starter Package
Growth Automation
For scaling businesses
$1099.00
/Month
Most Popular
Included everything in Starter, plus:
Advanced workflow automation
Multi-channel AI chatbot
Sales & marketing automation
Dashboard & reporting
Get Growth Package
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team

Meet the Conicorn’s Minds

Taylor Jones
(Founder of Conicorn)
Leo Martin
(CEO of Conicorn)
Minh Nguyen
(Design Lead)
Aisha Rahman
(Marketing Manager)
Arjun Lim
(Video Editor)
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FAQs

Common Questions

1
What industries does Softgile work with?
2
What are the payment options?
3
Do you provide only Atlassian licenses or full implementation as well?
4
How long does implementation usually take?
5
How does Softgile ensure security and compliance?
Have more questions?
Contact Us